Shipping & Return Policy
Shipping & Return Policy
While we aim to provide perfect customer service and products we understand there may be needs on a case by case basis. Our goal is to make sure you are happy and satisfied with what you have received.
Shipping
Shipping rates are variable and contingent upon your order; please proceed to check out and enter in your address information to get an accurate shipping quote.
Shipping & Processing Time
Ready made items including Candles, Blind Date With a Book and Apparel will be ready to ship within 2-3 business days.
Hand Pieced Jewelry & Photo Books will take 3-5 business days to ship.
Orders will be shipped out via the shipping method you selected at check out. Once we have dropped off your package to the carrier shipping time is beyond our control and all responsibility belongs to the carrier. Holidays or Natural Disasters/Ocurences may effect shipping times.
Returns
Returns on all products will be handled on a case by case basis.
Hand Pieced Jewelry Returns
Returns are based on a case by case basis within 30 days of purchasing the item. Custom Order Jewelry Items and Custom Sourced Jewelry is not available for order.
Turn Your Chain Into a Bracelet or Necklace Returns
Turning your Chain Into a Bracelet or Necklace is not available for return. If anything is to happen to the chain within the first 30 days of you receiving it back send an email to sarisariluho@gmail.com
Blind Date With a Book Returns
Blind Date With a Book is not an available item for return. These are special purchase items. If there is a book or author you do not prefer to receive send an email to sarisariluho@gmail.com within 24 hours of your order.
Apparel & Accessory Returns
Apparel & Accessories that were not custom made or a private shopping order will be available for return within 30 days on a case by case basis.